Required skills

technical skills to

apply paint colour matching techniques including

eye

formula

colour cards

colour spectrometer

identify body and paint vehicle damage

communication skills to engage with repairers and specialist providers

literacy skills to

apply loss assessment processes procedures and policies

research interpret and apply automotive paintwork body and advanced specialist vehicle knowledge

numeracy skills to interpret technical measurements

problemsolving skills to clarify problems relating to

latest automotive technology

specific vehicle types

vehicle body

vehicle paintwork

technology skills to use communication devices and computerised equipment to research advanced specialist vehicle information

Required knowledge

technical knowledge of motor vehicle

operating principles of paint preparation and refinishing process and techniques including

colour matching

imperfection identification

paint products

operating principles of vehicle airbags

operating principles of vehicle structural repair and procedures including

measuring and alignment systems

trimming techniques

welding bonding and fastening methods and types

operating principles of vehicle structure including

alloys

metals

other materials

paintwork and body including

damage and faults

dismantling and repair methods

technical knowledge relating to a specific vehicle type

technical knowledge of latest technology relating to vehicle paintwork and body repair including airbags composite materials highstrength steels waterborne paints and painting preparation and procedures

vehicle inspection and damage assessment procedures and methodologies including repair setup and dismantling procedures

current assessing and quoting methodologies

relevant automotive websites to locate current best practice and future trends information

general insurance industry knowledge including relevant sections of

contract and insurance law

Competition and Consumer Act

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

privacy law

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications including workshop manuals and repair guides

applicable commonwealth state or territory laws regulations and standards relating to vehicle loss assessment and reporting requirements including

Competition and Consumer Act

copyright law

environmental regulations

legislation

Workplace Health and Safety WHS Act

workplace policies and procedures relating to vehicle loss assessment and reporting requirements including

quality requirements

recording and reporting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

apply automotive paintwork and body knowledge to loss assessment processes procedures and policies

apply knowledge of latest automotive technology and of specific vehicle types to loss assessment processes procedures and policies

identify paint and body damage

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace practices and procedures

following safety requirements

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry codes of practice

The following resources must be made available for the assessment of this unit

a range of vehicles with paint and body damage

relevant information including manufacturer and component supplier specifications workshop manuals and repair guides

relevant materials resources and safety equipment

relevant WHS materials including workshop WHS procedures

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

Paint preparation, application may include:

Paint products may include:

Vehicle structure may include:

SRS may include:

Vehicle body repair procedures may include:

Specific vehicle types may include:

Latest technology may include:

Research techniques may include: